Hackney Central station has the worst cancellation rate of any London station, according to the most recent ORR data.
In the 16-week period between 28 June and 17 October this year, 14.1% of its scheduled trains did not call at the station, according to the most up to date ORR statistics.
This reveals a worse cancellation rate than any other London station within that period, with Hackney Wick being similarly affected and only four stations ranking lower in the entire UK.
In 2025 the station has just 5.7% cancellations in the same length of time, when asked for comment TfL was unable to provide an explanation for the increase.
Addressing the train cancellations, passenger Sonya, who regularly uses Hackney Centrals southbound service said: “Sometimes it’s annoying…sometimes it’s a nightmare.”
She advised that anyone using the station should always check Transport for London (TfL) before their journey.
Some travellers have voiced their grievances online. Shrikar Velanand posted a review of Hackney Central on Google, which said: “You can never rely on trains arriving on time or arriving at all.”
A TfL employee at the ticket office, who wished to remain unnamed, rebuffed the idea that the station had a problem with cancellations. They said: “It happens, you know, it’s a railway, but generally it’s okay.”
When asked about the cancellations, TfL’s General Manager for London Overground Rory O’Neil said: “We are committed to offering our customers the most reliable service possible.
“Train cancellations occur sometimes for a number of reasons, many of which are out of our control.”
The station, which sits next to the junction between Graham and Amhurst Road, is on the London Overground Mildmay line. It also saw the opening of a second entrance in 2022 after a £3million investment from the Department for Transport.
I am a graduate in history from the University of Bristol. Born and raised in Peckham. Aspiring to be a political journalist. Currently reporting on the Hackney Central area.